Refund policy

RETURN & REFUND POLICY

All sales at Shuck & Sparkle are final. We do not accept returns or exchanges on any items, including jewelry, games, and mystery bags.

Damaged or Defective Items We take great pride in the quality of our products. If you receive an item that is damaged or defective, please contact us within 7 days of delivery at shuckandsparkle@gmail.com with your order number and photos of the issue. We will work with you to resolve the problem, which may include a replacement or store credit at our discretion.

Mystery Bags & Game Products Due to the nature of our mystery and surprise products, we are unable to offer refunds or exchanges based on the pearl or jewelry received. Each reveal is unique and part of the fun!

Lost or Stolen Packages Shuck & Sparkle is not responsible for lost or stolen packages once marked as delivered by the carrier. Please ensure your shipping address is correct at checkout.

Order Cancellations Orders cannot be cancelled or modified once they have been placed, as we begin processing immediately.

Contact Us If you have any questions about your order, please reach out to us at shuckandsparkle@gmail.com. We're happy to help!